Acknowledgement

The journey of my study was filled with recurrent question of ‘Why CST, why not Australia or other countries for masters?’, from anyone who I informed that I am on study leave to College of Science and Technology. I considered this on positive note, as the lone civil servant in the first batch of the Masters in Construction Management course, I was dedicated to upgrading my knowledge and abilities in the local context to find solutions to problems unique to Bhutan. Self-tenacity overruled all barriers along the journey of this study.

I would like to express my heartfelt gratitude to Royal Government of Bhutan, College of Science and Technology and Department of Roads for the opportunity to pursue masters my graduate studies.

It is virtually impossible to carry out research of any scale without the cooperation and support of those who are not only generous in time, but also consciously choose to help in any possible ways. I would like to place on record my sincere gratitude to my supervisor, Dr. Chimi Wangmo for reading the various drafts of the dissertation and for the suggestions and feedback. Your guidance and insights throughout the dissertation was informative and inspiring. I am also very grateful for the autonomy and scope to think my own thoughts and follow my logical instincts.

Sincere gratitude to Dr. Kazuhiro Marumatsu, Assistant Professor, Electronics & Communication Engineering Department, who despite his busy schedules, provided value guidance and mentorship in the development of proof of concept model. Your time has had a great impact on the research study. Thanks to Madam Karma Kelzang Yuden for your time for editing the draft of the chapter on proof of concept. 

I would also like to acknowledge the time and expert opinion of interviewees mostly heads of the organizations, who made themselves available for the interview, despite their very busy schedule. Their inputs and insights made this thesis possible.

I would also like to thank the Research Supervisory Committee for their valuable feedback and critical comments that helped to fine tune my thesis.

Finally, my endearing and enduring gratefulness to my family, who have remained the bedrock of my study.